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Whether you need guidance choosing the right simulator setup or have a question about your order, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time. If you have not received tracking info within 3 business days, send us a message and we will look into it.
What is your return policy?
We accept returns on eligible items within 30 days of delivery. Products must be in their original packaging and in unused condition. Contact our team to start the return process and receive a return authorization.
Can I exchange a product for a different model?
Yes, exchanges are available for items in new, unused condition. Reach out to us with your order number and the product you would like instead, and we will walk you through the steps.
How do I choose the right golf simulator setup for my space?
Space dimensions are the biggest factor when selecting an enclosure, projector, and launch monitor combination. Send us your room measurements and ceiling height, and our team will recommend a setup that fits your environment perfectly.
Are your launch monitors compatible with popular simulation software?
Our launch monitors are designed to work with widely used golf simulation platforms. Each product listing includes a compatibility section so you can confirm software support before purchasing.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team replies to every inquiry within one business day so you are never left waiting.
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Expert Guidance
Owned and operated by True Swing Lab, our team knows golf simulator technology inside and out.
Reliable Shipping
Free shipping on most orders within the Continental U.S. with careful handling of every package.
